Repair Services Technician II

Zebra; Buffalo Grove (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Hybrid work

Annual incentive program

Comprehensive benefits

Job summary

Zebra is seeking a Repair Services Associate II in Buffalo Grove, IL for an in-office, full-time role. The position focuses on diagnosing, repairing, and maintaining customer products while documenting repairs and updating timelines to ensure customer satisfaction.

Ideal candidates will have 1+ year of relevant experience, strong attention to detail, and ability to mentor junior team members. The role includes a safety-focused environment and regular in-person collaboration.

Qualifications

• No diploma required; Basic math and reading/writing skills are needed
• 1+ years of relevant work experience
• 5 days in office / in-person role
• Safety Sensitive Role: Yes
• Must be able to see color: No

Responsibilities

• Perform intermediate-level troubleshooting, repairing, and testing of products to restore functionality
• Inspect and diagnose products for defects or issues and implement repair solutions
• Maintain equipment and tools in proper working condition
• Accurately document repair processes, findings, and parts used
• Provide updates on repair progress and timelines to customers
• Mentor less experienced team members in proper repair techniques
• Collaborate with team to meet repair goals and improve workflows
• Follow safety protocols and report safety concerns promptly

Skills

Attention to Detail

Technical Proficiency

Problem-Solving

Process Improvement

Time Management

Teamwork and Collaboration

Job description

Zebra is seeking a Repair Services Associate II in Buffalo Grove, IL for an in-office, full-time role. The position focuses on diagnosing, repairing, and maintaining customer products while documenting repairs and updating timelines to ensure customer satisfaction.

Ideal candidates will have 1+ year of relevant experience, strong attention to detail, and ability to mentor junior team members. The role includes a safety-focused environment and regular in-person collaboration.