Repair Services Engineer, II

Zebra Technologies; Bentonville (AR); On-site; USD 75,000 - 113,000; Full time

Job summary

A leading technology company seeks a Repair Services Engineer, II to support product repairs and process improvements within the global repair division. This on-site role offers a salary range of $75,100 to $112,700 annually, requiring a Bachelor's degree in a relevant discipline and 2+ years of experience.

Qualifications

• Bachelor's degree in an Electronic or Mechanical discipline.
• 2+ years of relevant experience required.
• Proficient in MS Office and Access.

Responsibilities

• Supports New Product Introduction and repairs of new devices.
• Manages Engineering Change Notices for global repair depots.
• Works towards six sigma certification.

Skills

Process Analysis

Project Management

Quality Measurement Techniques

Fluent English

Education

Bachelor's degree in Electronic or Mechanical discipline

Tools

MS Office

MS Access 97

Job description

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Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Remote Work: No

Working within the Global Zebra service division, this position is responsible for Repair Engineering management in the assigned region.

This is an on-site position. You will be required to be on-site 5 days a week.

Responsibilities:

• Supports New Product Introduction by ensuring all operations are ready to repair new devices as they are released to market. Ensures tools and equipment have been qualified. Trains supplier engineering group on repair process for newly released devices
• Work closely with product engineering teams, depot management and repair engineering management to implement product design and process changes within the global repair depots
• ECN (Engineering Change Notices) -Manage the distribution and Implementation of service engineering change management ECN to global repair depots
• Participates in cost reductions efforts as assigned
• Create process documentation for team and repair depots
• Works toward six sigma certification and applies knowledge to projects under supervision
• Works as part of a team or under supervision to analyze returns, recommend process improvement and oversee improvement implementation with key customers. May shadow or participate alongside more senior team member in key customer meetings.

Qualifications:

Minimum Requirement:

• Bachelor’s degree. University degree (or degree in progress) in an Electronic or Mechanical discipline
• 2+ years of relevant experience

Preferred Requirement:

• Process Analysis experience
• Project Management experience
• Proficient in MS Office, MS Access 97
• Fluent English
• Familiar with Quality Measurement Techniques – 5S, TQM, Six sigma, project management

Additional Information:

Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. We provide reasonable accommodations for individuals with disabilities throughout the application process. For assistance, contact us at [e-mail].

Salary: USD 75,100 - USD 112,700 annually, depending on location, skills, and experience. All roles are eligible for incentive programs and other benefits.

To protect against fraud, our recruiters will always contact you via @zebra.com email addresses. Applications are only accepted through our official system. Do not share personal information outside of this process.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and IT
• Industries: IT Services and Consulting