Repair Process & Quality Lead

Liebherr USA; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Major medical

Dental insurance

Vision insurance

401K with company match

Paid vacation

Personal days

Job summary

Liebherr USA Co. Houston is seeking a Repair Process & Quality Supervisor to develop, maintain, and enforce standardized repair procedures for Mobile and Crawler Cranes. The role oversees QA, ensures OEM‑aligned documentation, and drives continuous improvement across repair operations.

Travel up to 30% is required; a technical degree and 5+ years of related experience are expected. The position offers a comprehensive benefits package and a competitive salary range.

Qualifications

• Bachelor’s degree in technical or engineering discipline or equivalent.
• Minimum of five years of experience in a similar position and/or training.

Responsibilities

• Create, update, and maintain detailed repair procedures for all relevant equipment and systems on Mobile and Crawler Cranes.
• Ensure documentation is clear, accurate, and aligned with OEM specifications and Industry standards.
• Publish and manage repair procedures in the company’s knowledge management system.
• Update Projects in Project Management Software in liaison with the Repair Shop Supervisor
• Conduct inspections of completed repair work to verify compliance with documented procedures and quality standards
• Participates in Project Retrospectives
• Identify deviations and implement corrective actions together with Repair Shop Supervisors and Lead Technicians to maintain high-quality outcomes.
• Develop and monitor quality metrics for repair operations
• Maintain an organized and up-to-date knowledge database for repair processes.
• Train technicians and staff on new or updated procedures.
• Identifies training opportunities based upon errors detected in the systems.
• Act as the subject matter expert for repair standards and quality requirements.
• Analyze repair processes for efficiency and effectiveness.
• Initiate recommendations for improvement of the organization’s policies and processes.
• Recommend improvements to reduce errors, increase productivity, and enhance safety.
• Collaborate with engineering and service teams to incorporate feedback into procedures.

Skills

5+ years exp

Education

Bachelor’s degree in technical or engineering discipline

Job description

Liebherr USA Co. Houston is seeking a Repair Process & Quality Supervisor to develop, maintain, and enforce standardized repair procedures for Mobile and Crawler Cranes. The role oversees QA, ensures OEM‑aligned documentation, and drives continuous improvement across repair operations.

Travel up to 30% is required; a technical degree and 5+ years of related experience are expected. The position offers a comprehensive benefits package and a competitive salary range.