Repair Manager

Default Brand; Mesquite (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid Vacation/Holidays

Employee Discount

Professional Development

Wellness Centers

401(k)

Life Insurance

Job summary

Ashley Furniture seeks a Repair Manager for Mesquite, TX to lead repair operations across in-shop, in-home, store and virtual services. You will plan repairs, supervise a team, and ensure maintenance excellence to satisfy customers.

Join a family-like culture that values growth mindset and accountability; the role requires hands-on leadership, strong technical knowledge, and proficiency with Excel and ERP systems for parts, costs, and scheduling.

Qualifications

• High school diploma or equivalent.
• 2+ years of progressive leadership experience in manufacturing or warehouse.
• Expert knowledge in technical and/or engineering support.
• Strong analytical, negotiation, and communication skills.
• Proficient in Microsoft Excel and ERP/inventory control systems.
• Able to thrive in a fast-paced, high-performance culture.

Responsibilities

• Plan and manage all equipment repair, installation, and general upkeep activities.
• Inspect facilities and machinery regularly to find and fix issues before they cause breakdowns.
• Respond quickly to emergency repair requests or sudden equipment failures.
• Maintain accurate logs and records of all maintenance work, parts usage, and service costs.

Skills

Leadership

Analytical

Negotiation

Communication

Excel

ERP systems

Engineering support

Education

High school diploma or equivalent

Tools

ERP systems

Inventory control

Job description

At Ashley, we build extraordinary teams. Come join our team as a Repair Manager in Mesquite, TX!

At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

What You'll Do

The Repair Manager is responsible for managing all repair shop activities to ensure efficient and quality repair of guests' and DSG product, including In-shop, in-home, store and virtual.

Job Duties:

• Plan and manage all equipment repair, installation, and general upkeep activities.
• Inspect facilities and machinery regularly to find and fix issues before they cause breakdowns.
• Respond quickly to emergency repair requests or sudden equipment failures.
• Maintain accurate logs and records of all maintenance work, parts usage, and service costs.

Key Qualifications

• Hish school diploma or equivalent (required)
• 2+ years of progressive leadership experience in a manufacturing or warehouse environment
• Expert knowledge in technical and/or engineering support
• Strong analytical, negotiation, and communication skills
• Proficient in Microsoft Excel and ERP/inventory control systems
• Comfortable working in a fast-paced, high-performance culture

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

This job description does not constitute a contract of employment. Ashley is an Equal Employment Opportunity Employer and may modify job responsibilities as business needs evolve.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.