Repair Center Technician Associate

Patterson Companies

Waukesha (WI)

On-site

USD 42,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Match

PTO

Holidays

Volunteer Time Off

Educational Assistance

Parental leave

Job summary

Patterson Companies is seeking a Repair Center Technician Associate to diagnose, test, assemble, and repair equipment in a fast-paced repair center environment. You will ensure quality and performance standards while meeting safety specifications and repair timelines.

You will work with test equipment, document procedures, and collaborate with teams to drive continuous improvements and high customer satisfaction.

Qualifications

High School Diploma or equivalent required.
Associate’s degree in electronics preferred.
Experience in equipment repair or technical troubleshooting is expected.

Responsibilities

Diagnose, test, disassemble, repair, reassemble, and calibrate equipment to restore functionality.
Test and verify repaired products using standard measuring and test equipment.
Document test procedures, results, repairs and corrective actions.
Follow repair workflows to ensure quality and timely turnaround.
Identify recurring issues and communicate findings for continuous improvement.

Skills

Equipment repair

Technical troubleshooting

Reading technical docs

Manual dexterity

Use of hand tools

Calipers & micrometers

Education

High School Diploma or equivalent

Associate's Degree in electronics

Tools

Hand tools

Calipers

Micrometers

Job description

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Repair Center Technician Associate provides hands-on technical support in a repair center environment by diagnosing, testing, assembling, and repairing equipment and components to ensure products meet quality and performance standards. This role contributes to efficient repair turnaround times while adhering to established procedures, safety standards, and technical specifications.

Essential Functions

Perform equipment and component diagnostics, disassembly, repair, modification, reassembly, calibration, and operational checkout to restore functionality and meet required specifications
Test, troubleshoot, and verify repaired products using standard, bench-type, automated, and specialized measuring and test equipment to ensure compliance with quality standards
Disassemble, examine, repair, and reassemble precision components and units to restore proper fit, function, and dimensional accuracy; identify defects and verify conformance to specifications
Document test procedures, results, repairs performed, and corrective actions in accordance with established repair, quality, and documentation processes
Follow defined repair and return workflows to support high-quality outcomes, reduced cycle times, and customer satisfaction
Identify recurring component or product issues and communicate findings to appropriate teams, including product development or engineering, to support continuous improvement
Comply with Company and department policies and standards; performs other duties as assigned

Minimum Requirements

High School Diploma or Equivalent or equivalent education and/or experience

Preferred Requirements

Associate's Degree in electronics or other related degree

Skills and Abilities

Experience in equipment repair, assembly, or technical troubleshooting
Basic mechanical aptitude with the ability to learn, understand, and apply standard tools, equipment, and repair techniques under guidance
Ability to use common hand tools, cordless drills/drivers, and basic precision measuring tools (e.g., calipers, micrometers) following established procedures
Ability to read, understand, and follow written and verbal work instructions, safety guidelines, and technical documentation
Basic computer proficiency, including use of Windows-based systems and applications
Manual dexterity and hand-eye coordination
Attention to detail
Ability to prioritize assigned tasks, manage time effectively within defined workflows, and work productively in a fast-paced environment
Ability to work on assigned tasks independently once trained, while communicating professionally with supervisors, coworkers, and support teams

Preferred Licenses and Certifications