Repair and Tool Technician

The Home Depot; Westfield (MA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

The Home Depot is seeking Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment and handheld electrical devices. This role supports in-store Tool Rental Centers and repair centers, handling customer contracts, invoices and equipment testing.

Technicians will maintain tool inventory, demonstrate proper use, and ensure repairs meet quality standards before units are returned to customers.

Aufgaben

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to Tool Rental customers, including writing contracts and invoices for equipment rental and tool repairs.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• Repair units and test quality of repairs before returning to the store.

Jobbeschreibung

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.