Repair and Tool Technician

The Home Depot; Wilbraham (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Home Depot Repair and Tool Technicians evaluate and repair small engines, outdoor power equipment and handheld electrical devices. They support Tool Rental centers in stores and repair centers, writing rental contracts and invoices as needed.

Technicians maintain daily operations of equipment, ensure repairs meet quality standards, and manage tool inventory, including testing and cleaning units before return to the store origin.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store customers in Tool Rental, including writing customer contracts and invoices.
• Maintain day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned before return to the store of origin.
• Maintain knowledge of all tools and manage tool inventory by repairing as needed.

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.