Repair and Tool Technician

The Home Depot; Southington (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

The Home Depot is seeking a Repair and Tool Technician to evaluate and repair small engines, outdoor power equipment, and handheld electrical devices. Technicians will service customers in Tool Rental both in stores and in repair centers, writing contracts and invoices for rentals and repairs, and ensuring equipment is properly maintained.

In non-store locations, technicians will confirm repairs, test quality, and return units to the originating store.

Qualifications

• Experience with repairing small engines and outdoor power equipment.
• Ability to service customers in Tool Rental and handle contracts/invoices.
• Knowledge of maintaining tool inventory and ensuring repair quality.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to Tool Rental customers in-store and in repair centers, including contracts and invoices for rentals and repairs.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.

Skills

Small engine repair

Customer service

Tool rental operations

Job description

Job Description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.