Repair and Tool Technician

The Home Depot; City of Albany (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot is looking for a Repair and Tool Technician in Albany, NY. This role involves evaluating and repairing small engines, outdoor power equipment, and handheld electrical devices. You will work in both store locations with Tool Rental Centers and repair centers.

The technician will ensure tools are maintained, provide exceptional service to customers, and manage tool inventories effectively. Knowledge of tools and previous repair experience are essential for this position.

Qualifications

• Proven knowledge of small engines and outdoor power equipment.
• Experience in evaluating and repairing various handheld electrical devices.
• Strong customer service and communication skills.

Responsibilities

• Evaluate and repair small engines and outdoor equipment.
• Provide customer service and support in Tool Rental Centers.
• Maintain and manage tool inventory in stores.

Skills

Knowledge of small engines

Repair skills for outdoor equipment

Customer service skills

Tool management

Job description

Job Description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment, and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.