Repair and Tool Technician

The Home Depot; Roswell (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking Repair and Tool Technicians to evaluate and repair small engines and outdoor equipment. This role involves providing customer service in Tool Rental Centers, managing tool inventory effectively, and ensuring quality repairs and maintenance of tools. Ideal candidates should have a thorough knowledge of tools and experience in customer service. Join a dynamic team and contribute to customer satisfaction.

Qualifications

• Thorough knowledge of tools and equipment essential for repair.
• Ability to manage tool inventory effectively.
• Experience in customer service is a plus.

Responsibilities

• Evaluate and repair small engines and outdoor equipment.
• Provide excellent customer service in Tool Rental Centers.
• Ensure quality repairs and maintenance of rental tools.

Skills

Knowledge of small engines

Experience with outdoor power equipment

Ability to evaluate and repair tools

Customer service skills

Job description

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.