Repair and Tool Technician

The Home Depot; Longmont (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking Repair and Tool Technicians responsible for evaluating and repairing small engines, outdoor power equipment, and handheld devices. Technicians will work in stores and repair centers, providing customer service in the Tool Rental department. Responsibilities include equipment maintenance, managing tool inventory, and ensuring repair quality before returning units to the store. This is a dynamic role, suitable for those with a strong knowledge of tools and customer service experience.

Qualifications

• Thorough knowledge of all tools and outdoor power equipment.
• Ability to evaluate and repair small engines and handheld electrical devices.
• Experience in customer service, especially in tool rental contexts.

Responsibilities

• Evaluate and repair various tools and equipment in the store and repair centers.
• Provide service and support to store customers in Tool Rental.
• Maintain and manage tool inventory effectively.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Applications are accepted on an ongoing basis