Repair and Tool Technician

The Home Depot; Kennesaw (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking Repair and Tool Technicians in Kennesaw, GA. The role involves evaluating and repairing small engines and outdoor power equipment, while providing exceptional customer service in Tool Rental centers. Technicians will manage tool inventory, ensure tools are properly maintained, and demonstrate their use to customers. Ideal candidates will have thorough knowledge of tools and experience in maintenance and repair. This position offers a chance to work in both store environments and repair centers.

Qualifications

• Thorough knowledge of tools and equipment.
• Ability to provide customer service and support.
• Experience in maintenance and repair of tools.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide repairs and maintenance in store and repair centers.
• Manage tool inventory and demonstrate equipment use.

Skills

Small engine repair

Knowledge of outdoor power equipment

Inventory management

Customer service

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.