Repair and Tool Technician

The Home Depot; Plymouth (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot is looking for Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment, and handheld electrical devices. This role requires providing service to customers in Tool Rental, managing tool inventory, and ensuring repairs are made efficiently. Ideal candidates will possess a thorough knowledge of tools and excellent customer service skills. Join us to support our customers' repair needs while ensuring tools are always in top condition.

Qualifications

• Thorough knowledge of small engines and outdoor power equipment.
• Ability to manage tool inventory and perform repairs.
• Effective customer service skills.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Maintain tools and manage inventory.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.