Repair and Tool Technician

The Home Depot; Hyannis (MA); On-site; USD 38,000 - 54,000; Full time

Job summary

The Home Depot in Hyannis is seeking Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment and handheld electrical devices. In stores, you will support Tool Rental customers, write rental contracts and invoices, and demonstrate proper usage when needed.

You will maintain the tool rental department's daily operations and inventory, ensuring tools are repaired, tested and ready for customers.

Qualifications

• Experience with repairing small engines and outdoor power equipment.
• Ability to evaluate, repair and test handheld electrical devices.
• Strong inventory management and customer service in Tool Rental.
• Ability to write contracts and invoices for rentals and repairs.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store customers in Tool Rental and handle rental/contracts and invoices.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested and cleaned before returning to the store of origin.

Job description

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.