Repair and Tool Technician

The Home Depot; Franklin (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking technicians to evaluate and repair small engines, outdoor power equipment, and handheld devices. Responsibilities include servicing Tool Rental customers, creating contracts and invoices, and ensuring units operate correctly after repairs.

In-store and repair center work is included, with emphasis on maintenance, safety, and effective tool inventory management to support daily operations and customer satisfaction.

Qualifications

• Experience repairing small engines and outdoor power equipment.
• Ability to follow safety procedures during repairs.
• Familiarity with tool rental processes and customer service.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment, and handheld devices.
• Provide service to Tool Rental customers and repair-related assistance in-store.
• Write customer contracts and invoices for rentals and repairs.
• Ensure repaired units operate correctly and demonstrate proper use when needed.
• Maintain and manage tool inventory and equipment in the store/repair area.

Skills

Small engine repair

Electrical safety

Tool rental knowledge

Job description

76294BR

Job Description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.