Repair and Tool Technician

The Home Depot; Farmington Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment and handheld electrical devices. You will support Tool Rental in stores and repair centers, writing rental contracts and invoices and ensuring tools operate correctly.

In non-store locations, you will verify repairs, test quality, clean units, and manage tool inventory, maintaining tools and repairs to return units to customers promptly and in good condition.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• In-store, handle Tool Rental contracts and invoices for rentals and repairs.
• Ensure tools operate correctly and demonstrate proper use when needed.
• Maintain day-to-day operation and inventory of tools in the Tool Rental department.
• Test repaired units for quality and clean before returning to the store.

Skills

Small engine repair

Electrical troubleshooting

Tool Rental processes

Customer service

Tools

Repair tools kit

Multimeter

Job description

74236BR

Job Description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.