Repair and Tool Technician

The Home Depot; Southfield (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

The Home Depot in Southfield, MI is seeking a Repair and Tool Technician to evaluate and repair small engines and outdoor power equipment. You will assist customers in Tool Rental, process rental and repair contracts, and ensure tools are operating correctly.

You will also handle the day-to-day care of equipment in Tool Rental, perform quality repairs, and maintain inventory across locations. Prior knowledge of tools and repair procedures is essential for providing reliable service to store

Qualifications

• Experience with repair and maintenance of small engines and outdoor power equipment.
• Knowledge of tools and equipment used for repairs.
• Ability to write customer contracts and invoices for rentals and repairs.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
• Provide service to customers in Tool Rental within stores.
• Maintain day-to-day operation of equipment in Tool Rental areas.
• Manage tool inventory and ensure units are repaired and returned to the originating location.

Skills

Small engines

Handheld devices

Customer service

Tools

Repair tools knowledge

Tool inventory management

Job description

73538BR

Job Description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.