Repair and Tool Technician

The Home Depot; Euclid (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

A leading home improvement retailer in the U.S. seeks Repair and Tool Technicians to evaluate and repair electrical devices and outdoor power equipment. Technicians will provide customer service in Tool Rental by creating contracts, ensuring tools operate correctly, and demonstrating their use. The role also involves maintaining tool inventory and managing repairs effectively. Successful candidates will have strong tool knowledge and the ability to work in various locations, including stores and repair centers.

Qualifications

• Thorough knowledge of tools and equipment maintenance.
• Ability to evaluate and repair small engines and outdoor power equipment.
• Experience in managing tool inventory and customer service.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to customers in Tool Rental, including contract writing.
• Ensure tools are operating properly and demonstrate their use.
• Demonstrate proper tool use and assist customers in Tool Rental as needed.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated.
• Manage tool inventory and repairs to keep tools available.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.