Repair and Tool Technician

Home Depot; Boise (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Repair and Tool Technician to evaluate and repair small engines and outdoor power equipment. Responsibilities include providing service to customers in Tool Rental, maintaining tool inventories, and ensuring quality repairs. Ideal candidates should have knowledge of tools and experience in customer service. This position is based in Boise, Idaho.

Qualifications

• Thorough knowledge of tools is essential.
• Ability to provide recommendations and maintain equipment.
• Experience with customer service in a retail environment is preferred.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Maintain and manage tool inventory effectively.

Skills

Knowledge of small engines

Outdoor power equipment expertise

Demonstration skills

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide equipment recommendations and ensure units are maintained.
• In stores with Tool Rental Centers, provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, verifying that tools are operating properly and demonstrating their proper use as needed.
• Support day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated.
• Maintain a thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing tools as necessary.

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.