Repair and Tool Technician

Home Depot; Asheville (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Asheville is seeking Repair and Tool Technicians to evaluate and repair small engines and outdoor equipment. Responsibilities include providing excellent customer service in Tool Rental, managing tool inventory, and ensuring maintenance of rental equipment. Ideal candidates possess thorough knowledge of tools and have experience in customer-facing roles. This is an opportunity to work in a dynamic environment assisting customers while maintaining equipment standards.

Qualifications

• Thorough knowledge of tools and equipment.
• Ability to perform repairs on various devices.
• Experience in customer service is beneficial.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to customers in Tool Rental.
• Ensure maintenance of equipment and manage inventory.

Skills

Knowledge of small engines

Customer service skills

Ability to manage tool inventory

Job description

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.