Repair and Tool Technician

Home Depot; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Omaha is seeking a Repair and Tool Technician responsible for evaluating and repairing small engines and outdoor power equipment. This role includes customer service in Tool Rental and managing the tool inventory. Candidates should have thorough knowledge of tools and experience in repair. Join us for a fulfilling career with competitive benefits.

Qualifications

• Thorough knowledge of all tools and ability to effectively manage tool inventory.
• Experience in evaluating and repairing small engines and electrical devices.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and electrical devices.
• Provide service to store customers in Tool Rental, including contracts and invoices.
• Maintain and manage tools in the Tool Rental department.

Skills

Knowledge of small engines

Managing tool inventory

Customer service

Job description

Overview

Position Purpose: Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Make equipment recommendations and ensure that units are maintained.
• Work in stores with Tool Rental Centers and in repair centers.
• In a store: provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating proper use as needed.
• Support customer repair needs and be responsible for the day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations: ensure units are repaired, tested for quality of the repair, and cleaned prior to returning to the originating store.
• Maintain thorough knowledge of all tools and effectively manage the tool inventory by maintaining tools and repairing them as necessary.

Qualifications

• Thorough knowledge of all tools and ability to effectively manage tool inventory by maintaining tools and repairing them as necessary.