Repair and Debug Tech (System, IT, Desktop, PC)

6AM City, LLC; North Carolina; On-site; USD 29,000 - 33,000; Full time

Job summary

LanceSoft is seeking a Repair and Debug Technician in Whitsett, NC to analyze hardware components and perform repairs in alignment with production schedules. The role requires attention to detail, basic computer skills, and safe handling of electronic materials. Training and safety are emphasized as part of daily duties.

Location is Whitsett, United States, with shifts including 1st, 2nd, and 3rd. This temp-to-hire position offers competitive hourly pay and opportunities to work with

Qualifications

• High school diploma or technical certification required.
• Experience in electronics or server hardware assembly preferred.
• Experience: Less than 1 year relevant experience.

Responsibilities

• Analyze hardware to identify root causes and perform repairs.
• Replicate tests and conduct root-cause analysis.
• Coordinate with developers, QA, and technicians to share knowledge.
• Review logs and metrics to locate errors and improve quality.
• Document defects and analysis results for leadership and corrective actions.

Skills

Attention to detail

Manual dexterity

Good motor skills

ESD-safe handling

Basic computer skills

Ability to lift heavy components

Education

High school diploma or technical certification

Job description

Job Description

Job Description

Details:
Job Title:Repair and Debug Tech

Location: 6540 Judge Adams Rd, Whitsett, NC 27377

Duration : (Temp to Hire)

Pay Rate : $21.00/hr for 1st shift and 23.10 USD hourly on W2 for 2nd shift, $23.50/hr for 3rd shift

1st shift, 6.30 am to 3 pm/2nd shift, Monday-Friday, 3.30 pm – 12 am/ 3rd shift, 11 pm to 7.30 am

Role Summary

Responsible for performing the analysis and repair of components and finished products to

comply with production schedules within deadlines, quantities, and quality standards.

Location: Whitsett, United States

Key Responsibilities

• Perform Hardware analysis to identify root causes.
• Perform test replication to identify the root cause.
• Conduct root cause analysis to find the issue and potential causes, which may require examining hardware (e.g., checking for bad solder connections).
• Involve cross-functional teams (developers, QA, experienced technicians) to share knowledge.
• Analyse logs and metrics from servers, applications, and infrastructure to find errors.
• Use specialized tools for debug, performance counters, profilers, and diagnostic tools.
• Isolate the issue using techniques like "fail-fast" and breaking down the problem into smaller parts.
• Analyse defects in components and products that failed in the tests.
• Identify root causes and communicate to responsible areas (leadership, quality, and engineering) to take preventive/corrective actions.
• Separate non-compliant products according to inspection rules.
• Perform material movements through integrated systems.
• Point out defects and analysis results in a specific report.
• Communicate consecutive failures to the immediate superior for corrective actions.
• Comply with Quality, Environment, Safety, and Occupational Health Management Systems.

Required Skills & Qualifications

• High school diploma or technical certification
• Experience in electronics or server hardware assembly preferred.
• Experience: Less than 1 year relevant experience.
• Familiarity with ESD-safe handling procedures.
• Strong attention to detail and manual dexterity.
• Basic computer skills for data entry and equipment interface.
• Ability to lift and handle server components safely.
• Plant Systems: Basic computer skills required for operating the plant's control system.
• Good motor skills necessary to work effectively with delicate and small components and materials.

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.