Rep Events & Promotions - Borgata

MGM Resorts International

Atlantic City (NJ)

Hybrid

USD 23,000 - 32,000

Full time

3 days ago
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Benefits offered by this job

Hotel discounts
F&B discounts
Free parking
Career development
Wellness programs
Volunteer opportunities

Job summary

MGM Resorts International at Borgata in Atlantic City is seeking an Events & Promotions Representative to support all facets of Special Events and Promotions. You will ensure guest satisfaction and seamless event execution.

The ideal candidate has a high school diploma or GED, is flexible to weekend/holiday shifts, and has 1+ year of customer service experience. Join a team that delivers memorable experiences and access to entertainment perks.

Qualifications

  • High School Diploma or GED or equivalent experience required.
  • Must be able to work varied shifts, including weekends and holidays.
  • 1+ years of prior customer service experience preferred.

Responsibilities

  • Demonstrate customer service in line with SHOW standards.
  • Perform assigned duties at all special events and promotions.
  • Registers guests for events and issue complimentary items.
  • Ensure that all items issued have been properly redeemed to players accounts.
  • Responsible for gift card cashiering.
  • Unload stock and prepare gifts for distribution.
  • Comply with all NJ Regulatory requirements.

Skills

Customer service

Education

High School Diploma or GED

Job description

The SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:**As an Events & Promotions Representative at Borgata, you will play a key role in supporting all facets of Special Events and Promotions. Your responsibilities will be carried out in alignment with departmental policies and procedures, ensuring a seamless experience for our guests and memorable event execution.**THE DAY-TO-DAY:*** Demonstrate customer service in line with SHOW standards.* Perform assigned duties at all special events and promotions.* Registers guests for events and issue complimentary items.* Ensure that all items issued have been properly redeemed to players accounts.* Responsible for gift card cashiering.* Unload stock and prepare gifts for distribution.* Comply with all NJ Regulatory requirements.**THE IDEAL CANDIDATE:*** High School Diploma or GED or equivalent experience required* Required to work varied shifts, to include weekends and holidays* 1+ Years of Prior Customer Service preferred**THE PERKS & BENEFITS:*** Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free parking on and off shift* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community* Wellness incentive programs to help you stay healthy physically and mentally**VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12632**Pay Rate:**The rate for this role is:$20.00This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.Pay will not be below any applicable minimum wage.Should overtime be worked, employees are paid overtime pay in accordance with state requirements.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**? Apply today!
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