Rentals & Equipment Service Pro — Get Paid Today

U-Haul

Houston (TX)

On-site

USD 32,000 - 52,000

Full time

14 days+
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Benefits offered by this job

Career stability
Opportunities for advancement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
401(k) Savings Plan
Discounts on Apple products, Dell computers, and more

Job summary

A leading moving services company in Houston is seeking a Customer Service Representative to assist customers and manage rentals. You will work in a team environment, using technology to enhance customer service, ensuring satisfaction while performing inventory management tasks. Ideal candidates possess strong customer service skills, a valid driver’s license, and a high school diploma. This position offers competitive bonuses and opportunities for advancement, along with on-the-job education and training.

Qualifications

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered upon employment).
  • Drive a forklift (certification offered upon employment).
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service
Driving skills
Technical skills (using smartphone tech)
Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology
Forklift

Job description

A leading moving services company in Houston is seeking a Customer Service Representative to assist customers and manage rentals. You will work in a team environment, using technology to enhance customer service, ensuring satisfaction while performing inventory management tasks. Ideal candidates possess strong customer service skills, a valid driver’s license, and a high school diploma. This position offers competitive bonuses and opportunities for advancement, along with on-the-job education and training.
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