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Benefits offered by this job
Career stability
Opportunities for advancement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
401(k) Savings Plan
Discounts on Apple products, Dell computers, and more
Job summary
A leading moving services company in Houston is seeking a Customer Service Representative to assist customers and manage rentals. You will work in a team environment, using technology to enhance customer service, ensuring satisfaction while performing inventory management tasks. Ideal candidates possess strong customer service skills, a valid driver’s license, and a high school diploma. This position offers competitive bonuses and opportunities for advancement, along with on-the-job education and training.
Qualifications
Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Responsibilities
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered upon employment).
Drive a forklift (certification offered upon employment).
Participate in ongoing continuous U-Haul education through U-Haul University.
Skills
Customer service
Driving skills
Technical skills (using smartphone tech)
Teamwork
Education
High school diploma or equivalent
Tools
U-Scan technology
Forklift
Job description
A leading moving services company in Houston is seeking a Customer Service Representative to assist customers and manage rentals. You will work in a team environment, using technology to enhance customer service, ensuring satisfaction while performing inventory management tasks. Ideal candidates possess strong customer service skills, a valid driver’s license, and a high school diploma. This position offers competitive bonuses and opportunities for advancement, along with on-the-job education and training.