Rental Team Lead

Campbell Companies; Sandy (UT); On-site; USD 55,000 - 78,000; Full time

Job summary

Wheeler Machinery Co. in Sandy, Utah, seeks a Rental Shop Team Lead to manage daily shop operations and mentor a team of technicians performing repairs, diagnostics, and maintenance on Caterpillar and allied rental equipment.

The role emphasizes fast turnarounds, keeping units rent-ready, and coordinating with rental and product support teams to maximize fleet availability for customers.

Qualifications

• Dealership experience and work history in heavy equipment repair.
• Excellent troubleshooting skills with ability to navigate electrical/hydraulic schematics.
• Excellent organization and communication skills.
• Good computer skills including Cat ET, SIS and Microsoft Office.

Responsibilities

• Understand and uphold safety responsibilities and promote safe shop practices.
• Manage daily rental shop operations, assign work, schedule technicians and ensure workflow.
• Own WIP and monitor open work orders to keep units moving toward rent-ready status.
• Drive quick-turn performance for inbound rental returns to minimize downtime.
• Ensure accurate service reports, parts and core returns; coordinate with rental/product support teams.
• Oversee repairs, diagnostics and maintenance from minor to major.
• Perform rental check-in/out inspections and scope required repairs.
• Lead and coach team members on repair quality and medical standards (sic) and service levels.

Skills

Heavy equipment repair experience

Troubleshooting skills

Organization & communication

Computer skills (Office, Cat ET, SIS)

High-pressure environment

Self-starter / Ambition

Team leadership / mentoring

Flexibility / shift work

Tools

Cat ET

SIS

Microsoft Office

Job description

Description

Wheeler Machinery Co. is hiring a Rental Shop Team Lead at our Sandy, UT location. This is a working team lead position responsible for managing daily rental shop operations and for leading, coaching, and mentoring a team of technicians performing repairs, diagnostics, and maintenance on Caterpillar and allied rental equipment.

Rental runs on turnaround. Every hour a unit sits is an hour it isn't earning. This role owns the pace of the shop keeping work in progress moving, getting machines back to rent-ready condition quickly, and making sure the fleet is available when customers need it.

Duties and Responsibilities

• Understand and adhere to the personal responsibility of safety, and always work safely
• Adhere to all company safety programs and policies Maintain a safe shop environment and lead by example safety shares, Tyfoom, proper tooling, PPE, near-miss reporting, and consistently safe behaviors Manage daily rental shop operations, including work assignment, shop flow, and technician scheduling
• Own WIP monitor open work orders, remove bottlenecks, and keep units moving from check-in to rent-ready
• Drive quick-turn performance on inbound rental returns so equipment is back on rent as fast as safely possible
• Manage job progress and quality, flat rates, accurate and complete service reports, parts, and core return processes through the Daily Management System
• Support fleet readiness and availability in partnership with the rental and product support teams
• Review estimates, and manage workplace maintenance, contamination control, and CPS
• Perform and oversee all repairs, diagnostics, and general maintenance on rental equipment, minor through major
• Complete rental check-in and check-out inspections, identify damage, and scope required repairs accurately.
• Troubleshoot electrical and hydraulic systems with confidence using schematics.
• Lead, coach, and mentor direct reports on repair quality, diagnostic approach, and service standards
• Assist with performance issues and technician development
• Take ownership of assigned work and hold the team to the same standard

Required Qualifications

• Dealership experience and work history in heavy equipment repair
• Excellent troubleshooting skills, with confident ability to navigate electrical and hydraulic schematics
• Excellent organization and communication skills
• Good computer skills, including Microsoft Office, Cat ET and SIS, and related software platforms
• Ability to work in a high-pressure, fast-turnaround environment and maintain a professional attitude
• Understanding of the urgency of our industry and what it means to our customers to get equipment back up and running
• Self-starter with ambition, and a professional, positive attitude and appearance
• Willingness to promote a teamwork atmosphere and work closely with departments across the company
• Willingness to work a flexible shift, extended hours, or weekends as workload requires

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).