Rental Supervisor

Mountain Capital Partners; Prineville (OR); On-site; USD 22,000 - 33,000; Part time

Job summary

Mountain Capital Partners is seeking a Seasonal Rental Supervisor at Willamette Pass Ski Resort (Willamette Pass - Crescent Lake Jct, OR). You will oversee daily rental operations, lead a team, and ensure top-notch guest service for gear rentals.

The role emphasizes on-floor supervision, equipment tuning, and inventory control, with duties across all rental stations and winter training support. Availability for 4+ days weekly, including holidays, is required.

Qualifications

• Must be at least 18 years of age.
• Knowledge of ski and snowboard binding setup.
• Ability to communicate effectively and professionally with guests and co-workers.
• Ability to read, understand, and comply with all company and departmental policies and procedures.
• At least one year of experience in an outdoor equipment rental shop is required.
• At least one year of experience in a leadership or team-building role is preferred.
• Must be available to work at least 4 days per week, including holidays and weekends.
• Ability to get certified in helmet fitting, safety, SDS, boot fitting, and bindings certifications.

Responsibilities

• Oversee day-to-day operations of the rental department in coordination with the department manager, emphasizing teamwork and successful daily operations.
• Support the rental team members with an on-the-floor, hands-on approach.
• Perform duties at all stations, including teching, tuning, scanning, and boot room.
• Execute opening and closing procedures in the rental department, including signage and cleaning.
• Assist with monthly and start/end of season rental and demo inventory counting.
• Assist with department schedule creation, maintenance, and modification.
• Support winter training plans for equipment teching, usage, and customer service.
• Assist with departmental administration, including inventory and cost control.
• Assist with tune shop duties, including tunes, waxes, and binding mounting.

Skills

Ski equipment knowledge

Leadership

Customer service

On-floor supervision

Safety compliance

Job description

Job DetailsJob Location: Willamette Pass - Crescent Lake Jct, OR 97733Position Type: Seasonal

The Rental Supervisor ensures the department is providing top-notch customer service to guests renting gear. If you enjoy the fast-pace of rentals and like to keep the gear tuned and ready, you may be a match for this seasonal leadership role at Willamette Pass Ski Resort where the company purpose is to Give People the Freedom to Ski while providing high-quality service to our guests.

Essential Duties and Responsibilities:

• Oversee the day-to-day operations of the rental department in coordination with the department manager, with an emphasis on teamwork and successful daily team operations.
• Effectively supervise and support the rental team members with an on-the-floor and hands-on approach.
• Successfully perform duties at all stations, including teching, tuning, scanning, and boot room.
• Successfully perform opening and closing procedures in the rental department, including signage, stanchions, cleaning, etc.
• Assist with the monthly and start/end of season rental and demo inventory counting.
• Assist with the creation, maintenance, and modification of a department schedule.
• Help execute winter training plans for teching equipment, equipment usage, tech station, general resort knowledge, and providing excellent customer service.
• Assist with the oversight of departmental administrative tasks including inventory control, and cost control.
• Assist with tune shop duties, including tunes, waxes, and binding mounting.

QualificationsKnowledge, Skills, and Abilities:

• Must be at least 18 years of age.
• Knowledge of ski and snowboarding binding setup.
• Ability to communicate effectively and professionally with guests and co-workers.
• Ability to read, understand, and comply with all company and departmental policies and procedures.
• At least one year of experience in an outdoor equipment rental shop is required.
• At least one year of experience in a leadership or team-building role is preferred.
• Must be available to work at least 4 days per week, including holidays and weekends.
• Ability to get certified in proper helmet fitting and safety, SDS Certification, Training in proper boot fitting, Certifications through ski binding manufacturers.