Rental Shop Boot Fitter | Part Time Seasonal

Boyne Resorts; Lincoln (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

Sugarloaf Mountain Corporation seeks a guest services associate to greet guests at Loon Mountain Resort, assisting with boot fittings and providing accurate information about services and hours.

You will emphasize safety, attend daily meetings, and maintain a friendly, helpful attitude while guiding guests through the boot fitting process and related activities.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training.
• Retail experience is a plus.

Responsibilities

• Greet guests and quickly identify their boot fitting needs.
• Assist guests with sign in process.
• Provide trail maps, brochures and contact information.
• Attend daily safety and service meetings.
• Promote a safe recreational environment by educating guests on the Your Responsibility Code.
• Maintain a positive, friendly attitude in all interactions.
• Provide directions and answer guests' questions.

Skills

Customer service

Communication

Retail sales

Education

High school diploma or GED

Tools

POS system

Job description

Overview

Greet and guide guests in proper fitting of ski and snowboard boots. Master Loon’s services, promotions, and hours of operations in order to provide consistent information to all guests. Actively contribute to a safe and clean environment for all guests throughout Loon Mountain Resort. Provide quality customer service and act with accountability. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.

Responsibilities

Develop a comprehensive understanding of proper fit of ski and snowboard boots.

Greet guests and quickly identify guest’s specific needs and steer them in the appropriate direction.

Provide directions and anticipate guest’s questions. Assist guests with sign in process.

Maintain a positive and friendly attitude and demeanor in all interactions.

Attend and participate in daily safety and service meetings.

Provide trail maps, brochures and contact information.

Actively promote a safe recreational environment by educating the public with regards to “Your Responsibility Code.”

Qualifications

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail experience a plus.