Rental Shop Attendant

Massanutten Resort; McGaheysville (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Massanutten Resort is seeking a Seasonal Rental Shop Associate to assist guests with ski and snowboard equipment, size boots, and ensure safe, accurate bindings. The role involves outdoor work, standing for extended periods, and lifting 10+ pounds as part of daily duties.

Responsibilities include fitting boots, sizing skis, adjusting bindings, and maintaining a clean Rental Shop environment while providing excellent guest information and service.

Qualifications

• Must have strong customer service skills.
• Basic computer skills and legible handwriting required.
• Proficient in basic math for equipment sizing and transactions.
• Comfortable outdoors, standing for extended periods, lifting 10+ pounds.

Responsibilities

• Provide guests with properly sized boots and equipment.
• Size skis and adjust bindings for guests.
• Determine snowboard length and binding stance.
• Provide guests with correctly sized ski poles.
• Sweep floors and assist with general shop cleaning.
• Remove snow from walkways around the Rental Shop.
• Perform repetitive adjustments and equipment distribution.
• Other duties as assigned by management.

Skills

Customer service

Basic computer skills

Legible handwriting

Basic math ability

Outdoor work

Lifting 10+ pounds

Job description

Position requires excellent customer service skills, basic computer skills, legible handwriting, and basic math ability. Must be comfortable working outdoors, standing for extended periods, and consistently lifting 10+ pounds throughout the shift. Duties include handing out properly fitted and adjusted rental equipment (skis and snowboards), snow removal, providing resort information, and maintaining a clean and safe work environment. Must be at least 16 years of age.

Massanutten Resort

Position requires excellent customer service skills, basic computer skills, legible handwriting, and basic math ability. Must be comfortable working outdoors, standing for extended periods, and consistently lifting 10+ pounds throughout the shift. Duties include handing out properly fitted and adjusted rental equipment (skis and snowboards), snow removal, providing resort information, and maintaining a clean and safe work environment. Must be at least 16 years of age.

Required

• Current rental binding certifications required (training provided)

Preferred

• Experience working with ski and snowboard equipment
• Excellent customer service skills

Job-Type: Seasonal

Typical Schedule

Days

• Varies, including weekends and holidays as needed

Hours

• Varied, mornings and evenings as needed
• 16 to 40 hours a week

Compensation

• Pay: $12.77

Core Responsibilities

• Provide guests with properly sized boots (ski or snowboard)
• Size skis and adjust bindings
• Determine correct snowboard length and appropriate binding stance for guest
• Provide guests with correctly sized ski poles
• Sweep floors and assist with other general cleaning of Rental Shop
• Remove snow from walkways around the Rental Shop and Ski Office
• Perform repetitive adjustments and distribution of rental equipment
• Other duties as assigned by management

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.