Rental Manager

hogan1; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Hogan in Houston, TX seeks a Rental Manager to drive sales and oversee the commercial truck rental operation. You will manage a multi-million-dollar fleet, optimize revenue, and deliver outstanding service while developing new accounts and contracts.

The role involves coordinating with operations and sales teams to execute strategies, mentor staff, and ensure efficient, profitable branch performance. This is a full-time on-site position based in Houston.

Qualifications

• Bachelor’s degree or equivalent working experience.
• 2+ years sales and/or leadership experience preferred.
• Ability to develop positive business relationships.
• Analytical and problem-solving mentality.
• Ability to work well within a professional team environment.
• Strong initiative and sales-driven mindset.
• Ability to handle multiple tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficient in Word, Excel, and PowerPoint.
• Valid driver's license with limited violations.

Responsibilities

• Manages a fleet of trucks and matches availability with customer requirements and needs.
• Ensures decisions maximize revenue and profitability.
• Ensures the rental operation runs efficiently.
• Interacts with clients ensuring high-quality service and experience.
• Arranges for vehicle rentals and necessary paperwork.
• Coordinates with shop personnel to ensure trucks are client-ready on-time.
• Resolves customer complaints per Hogan policies.
• Pursues new commercial rental accounts and sales leads.
• Supports sales team to maximize branch performance and execute marketing strategies.

Skills

Sales leadership

Relationship building

Analytical thinking

Team collaboration

Multi-tasking

Organization

Communication skills

MS Office

Driver's license

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

Job description

Job Summary

Join the Hogan team in Houston, TX! The Rental Manager (RM) position has responsibility for the sales & operational activities of our commercial truck rental product line, including: business development, account management, customer service, asset management, and the branch’s overall product line performance.

As the Rental Manager, you’ll manage a multi-million-dollar fleet, make decisions and create solutions to maximize product line revenue & profitability performance, create an efficient rental operation, provide outstanding service to our customers, pursue new commercial rental accounts, develop sales leads for new contractual product lines (e.g., full service lease, contract maintenance, etc.), and execute the company’s sales & marketing strategies. Our Rental Managers are exposed to many different sales & operations aspects of our business, gaining valuable experience and knowledge. And, our management team provides positive coaching & mentoring to help develop your skill sets for success.

Essential Duties and Responsibilities

• Manages a fleet of trucks and matches availability with customer requirements and needs.
• Ensures decisions and solutions throughout the vehicle rental process maximize product line revenue and profitability performance.
• Ensures the rental operation runs efficiently.
• Interacts with clients and potential clients in-person and on the phone ensuring high-quality service and excellent overall customer experience.
• Arranges for the rental of vehicles, including all necessary paperwork.
• Works with shop personnel, as well as takes ownership and all steps necessary, to ensure trucks are client-ready, on-time.
• Ensures high-quality customer satisfaction and overall positive customer experience.
• Resolves customer complaints to their satisfaction with Hogan policies and procedures.
• Pursues new commercial rental accounts.
• Develops sales leads for new contractual product lines (e.g., full-service lease, contract maintenance, etc.)
• Works with and assists other Hogan sales personnel to maximize branch’s financial performance.
• Executes the company’s sales and marketing strategies.
• Other duties as required.

Requirements

• Bachelor’s degree (or equivalent working experience)
• 2+ years sales and/or leadership experience is preferred
• Ability to develop positive business relationships
• Analytical and problem-solving mentality
• Ability to work well within a professional team environment
• Strong desire to take initiative and compete in a sales-driven department
• Desire to face and address new challenges
• Ability to handle multiple tasks in a fast-paced work environment
• Strong organizational skills with great attention to detail
• Excellent written and verbal communication skills
• Proficient in Word, Excel, and PowerPoint
• No required overnight travel (except for an occasional meeting at corporate HQ)
• A valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.
• No drug or alcohol related conviction on your record in the past 3 years (i.e., DUI, DWI, reckless driving, using a cellular device, etc.)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.