Rental Manager

Hogan Transportation; Fort Worth (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Hogan Transportation in Fort Worth, TX is seeking a Rental Manager to lead the sales and operations of our commercial truck rental product line. You will manage a multi-million-dollar fleet, drive revenue and profitability, and develop new rental accounts and contractual product lines.

The role requires coordinating with shop staff to ensure vehicles are ready and delivering outstanding customer service. You will implement the company’s sales and marketing strategies, mentor staff, and work with

Qualifications

• 2+ years sales and/or leadership experience is preferred.
• Ability to develop positive business relationships.
• Analytical and problem-solving mentality.
• Ability to work well within a professional team environment.
• Strong desire to take initiative and compete in a sales-driven department.
• Must be authorized to work in the United States.

Responsibilities

• Manages a fleet of trucks and matches availability with customer requirements and needs.
• Ensures decisions and solutions maximize product line revenue and profitability.
• Ensures the rental operation runs efficiently.
• Interacts with clients in-person and on the phone delivering high-quality service.
• Arranges for vehicle rentals and paperwork.
• Works with shop personnel to ensure trucks are client-ready and on-time.
• Resolves customer complaints to Hogan policies.

Skills

Sales experience

Leadership

Analytical thinking

Communication skills

Team collaboration

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Join the Hogan team in Fort Worth, TX! The Rental Manager (RM) position has responsibility for the sales & operational activities of our commercial truck rental product line, including: business development, account management, customer service, asset management, and the branch’s overall product line performance.

As the Rental Manager, you’ll manage a multi-million-dollar fleet, make decisions and create solutions to maximize product line revenue & profitability performance, create an efficient rental operation, provide outstanding service to our customers, pursue new commercial rental accounts, develop sales leads for new contractual product lines (e.g., full service lease, contract maintenance, etc.), and execute the company’s sales & marketing strategies. Our Rental Managers are exposed to many different sales & operations aspects of our business, gaining valuable experience and knowledge. And, our management team provides positive coaching & mentoring to help develop your skill sets for success.

Essential Duties and Responsibilities

• Manages a fleet of trucks and matches availability with customer requirements and needs.
• Ensures decisions and solutions throughout the vehicle rental process maximize product line revenue and profitability performance.
• Ensures the rental operation runs efficiently.
• Interacts with clients and potential clients in-person and on the phone ensuring high-quality service and excellent overall customer experience.
• Arranges for the rental of vehicles, including all necessary paperwork.
• Works with shop personnel, as well as takes ownership and all steps necessary, to ensure trucks are client-ready, on-time.
• Ensures high-quality customer satisfaction and overall positive customer experience.
• Resolves customer complaints to their satisfaction with Hogan policies and procedures.
• Pursues new commercial rental accounts.
• Develops sales leads for new contractual product lines (e.g., full-service lease, contract maintenance, etc.)
• Works with and assists other Hogan sales personnel to maximize branch’s financial performance.
• Executes the company’s sales and marketing strategies.
• Other duties as required.

Requirements

• 2+ years sales and/or leadership experience is preferred
• Ability to develop positive business relationships
• Analytical and problem-solving mentality
• Ability to work well within a professional team environment
• Strong desire to take initiative and compete in a sales-driven department
• Desire to face and address new challenges
• Ability to handle multiple tasks in a fast-paced work environment
• Strong organizational skills with great attention to detail
• Excellent written and verbal communication skills
• Proficient in Word, Excel, and PowerPoint
• No required overnight travel (except for an occasional meeting at corporate HQ)
• A valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.
• No drug or alcohol related conviction on your record in the past 3 years (i.e., DUI, DWI, reckless driving, using a cellular device, etc.)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.