Rental Management Trainee

Ryder System, Inc.; California; On-site; USD 50,000 - 61,000; Full time

Job summary

Ryder System, Inc. is seeking a Rental Management Trainee in Rancho Dominguez, CA. The program lasts 18–24 months and provides general Rental Management training plus Finance, Operations, Human Resources and Sales/Marketing exposure.

The role involves supporting location and regional management with a mix of operational and administrative tasks. Schedule is Monday to Friday, 7am–4pm, with compensation around $55,000 per year.

Qualifications

• Bachelor's degree in business administration or similar related degree.
• One year or more customer service with issues resolution experience preferred.

Responsibilities

• Handle sales and process for inbound calls as well as outbound solicitation.
• Maintain current and accurate data within the company's marketing database.
• Generate rental, lease and used vehicle sales leads.
• Manage all rental asset processes including vehicle PM and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal and other regulatory agencies.
• Reconcile customer concerns, issues and disputes to maintain relationships and grow the customer base.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Relocation

Computer literacy

Education

Bachelor's degree in business administration or related field

Tools

CRM/database

Job description

Job Description:

Schedule: Monday to Friday 7am - 4pm

Salary: $55,000

Location: Rancho Dominguez, CA

The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.

Essential Functions

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include Vehicle Pm and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast paced, dynamic environment
• High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Travel: None

DOT Regulated: No

Job Category: Operations and Support

Our Culture & Commitment

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range: $55,000

Maximum Pay Range: $55,000

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.