Rental Inside Sales Representative

Fabick Cat; La Crosse (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in machinery manufacturing seeks a Rental Inside Sales Representative to manage rental business operations in La Crosse, WI. The role includes exceptional customer service, preparation of rental contracts, and inventory management. Ideal candidates should have at least 2 years of customer service experience and strong communication skills.

Qualifications

• High school or equivalent required.
• 2+ years of experience in customer service is mandatory.
• Effective communication skills with internal and external customers needed.

Responsibilities

• Assist and provide exceptional customer service to rental customers.
• Prepare rental contracts and ensure all documentation is complete.
• Maintain equipment inventory and assist with in-store sales.

Skills

Customer service

Communication

Time management

Decision making

Data entry

Education

High school diploma or equivalent

Associate degree preferred

Tools

Word

Excel

Outlook

Job description

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Job Summary:

To manage and maintain the rental business by assisting the sales team, branch supervisor, and other divisions within Fabick Cat. The Rental Inside Sales Representative provides exceptional service to rental customers, handles customer requests, prepares rental contracts, and ensures proper documentation. Responsibilities include assisting with in-store sales, maintaining inventory, and engaging in technical discussions with clients. Staying up to date on equipment developments is essential.

Job Description

Job Summary:

To manage and maintain the rental business by assisting the sales team, branch supervisor, and other divisions within Fabick Cat. The Rental Inside Sales Representative provides exceptional service to rental customers, handles customer requests, prepares rental contracts, and ensures proper documentation. Responsibilities include assisting with in-store sales, maintaining inventory, and engaging in technical discussions with clients. Staying up to date on equipment developments is essential.

Responsibilities

• Assists and provides exceptional customer service to rental customers. Answer all callsand respond to requests for information on equipment from customers and assist themwith their rental needs.
• Prepare rental contracts and ensure all proper documentation and insurance coverage isobtained prior to renting the equipment.
• Assists with in-store sales.
• Maintains equipment inventory and processing parts orders for rental equipment.
• Engage in technical discussions related to the proper equipment based on usage/need forthe equipment with potential clients.
• Remain knowledgeable and up to date on changes and developments of all equipmentbeing rented.
• Any and all duties as assigned.
  
  

Requirements

Qualifications:

• High school or equivalent required
• Associate degree preferred.
• 2+ years of experience in customer service required.
• Communicate effectively with internal and external customers
• Candidate must possess strong decision-making capability. These skills will be leveragedin/but not limited to the areas of delivery requirements, quoting of rental rates, equipmenttimelines, and working with the service department for scheduling equipment repair toensure availability for customer needs preferred.
• Ability to work with minimal supervision
• Strong computer skills: word, excel, and outlook
• Good time management skills
• Strong phone communication skills
• Accurate Data entry
• Ability to engage in technical discussions with potential clients on equipment preferred.
  
  

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit for long periods, stand, walk, bend, and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Machinery Manufacturing

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