RENTAL FIELD SERVICE TECHNICIAN

Carter Machinery Company, Inc; Springfield (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) match up to 6%

Life and disability insurance

Tuition reimbursement

Employee referral bonus program

Discounts on cellular service, computers, tooling, cars and trucks

Job summary

Carter Machinery Company, Inc., located in Springfield, Virginia, is hiring a Rental Field Service Technician. The role involves performing maintenance and repairs on Caterpillar and allied rental equipment both in the shop and at customer job sites.

With a focus on advanced-level mechanical aptitude, the ideal candidate will have at least three years of relevant experience and a high school diploma or GED. Benefits include a sign-on bonus of up to $5,000, health insurance, and a 401(k) match program.

Qualifications

• Minimum of three years experience in mechanical service and repairs.
• Ability to analyze unique mechanical issues quickly.
• Valid driver's license and clean driving record required.

Responsibilities

• Perform maintenance and repairs to Caterpillar and allied rental equipment.
• Apply troubleshooting techniques and determine proper repair procedures.
• Prepare parts requisitions.

Skills

Mechanical aptitude

Troubleshooting techniques

Customer interaction

Technical software proficiency

Communication skills

Organizational skills

Education

High school diploma or GED

Job description

Sign‑On Bonus

We are currently offering up to a $5,000 sign‑on bonus for Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.

Job Summary

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring a Rental Field Service Technician in Springfield, Virginia. The Rental Field Service Technician applies advanced‑level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. Seeking candidates with a minimum of three years experience performing advanced‑level mechanical service and repairs to Caterpillar and related competitive equipment; high school diploma or GED required.

Requirements

• Thorough knowledge of engines, transmissions, electrical and other related components to troubleshoot and analyze unique and high level problems/issues quickly, and improvise using logic and critical thinking skills to make needed repairs.
• Advanced‑level mechanical aptitude.
• Must have the ability to repair Caterpillar and allied components and machines.
• Works independently and as part of a team.
• Must be able to interact with customers on a professional level.
• Must be a strong communicator with excellent verbal and written skills.
• Must be self‑directed and well organized with the ability to prioritize workload while providing excellent customer service.
• Demonstrates ability to learn and apply new knowledge.
• Proficient in use of technical software, databases and manuals.
• Must have a valid driver's license and a clean driving record.
• Must be able to work additional hours as needed to meet business and customer demands.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical Requirements

Physical requirements must be met for the Rental Field Service Technician job, including the ability to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all‑inclusive. Additional duties may be assigned.

Compensation & Benefits

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In‑house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Equal Opportunity Employer

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug‑free workplace.

Special rules and restrictions may apply to sign‑on bonus eligibility for rehires.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.