Rental Field Service Technician

Riggs Rents; Benton, Northern (AR, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Riggs Rents is seeking a Rental Field Service Technician to perform high-quality repair service on equipment and respond to customer needs in a timely, professional manner.

You will remove/install parts, use hand tools and diagnostic software, and troubleshoot engine and compressor systems to ensure maximum value for work performed. This role requires adherence to safety policies and accurate documentation of work orders.

Qualifications

• General knowledge of engines, electrical, electronic, hydraulic and mechanical systems.
• Knowledge of basic hand tools, air tools, precision measuring tools and laptops.
• Ability to provide accurate information to management for quoting.
• Must be able to obtain/possess adequate tooling for duties.
• High school diploma or GED; or 1–3 years related experience and/or training.
• Must be 21+ to operate field vehicle.
• Forklift/man lift certification may be required.

Responsibilities

• Remove and install parts, disassemble and assemble components, and test assemblies with minimal supervision.
• Use hand tools, air tools, diagnostic software, and laptops for service work.
• Understand manuals, schematics, parts books, and installation instructions.
• Maintain knowledge of engine and compressor systems; troubleshoot errors.
• Complete assigned jobs to meet flat rate times and re-do metrics.
• Follow Riggs safety policies and procedures; complete related paperwork accurately.

Skills

Engines knowledge

Mechanical systems

Diagnostics software

Laptops

Education

High school diploma or GED

Tools

Hand tools

Air tools

Precision measuring tools

Crane & rigging equipment

Job description

Description

The Rental Field Service Technician is responsible for providing high quality repair
service on equipment, in order to respond to customer needs in a positive, caring
and timely manner and to ensure maximum value for work performed.

WHAT YOU'LL DO

• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Use hand tools, air tools, precision measuring tools, instruments and laptops.
• Understand basic manuals, schematics, and parts books and installation instructions.
• Maintain basic working knowledge of engine and compressor systems.
• Troubleshoot systems for errors.
• Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• Complete assigned jobs and task to meet flat rate times and re-do metric.
• Work safely and follow all Riggs safety policies and procedures.
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Other duties as assigned.

Requirements

Requirements

WHAT YOU'LL NEED

• Requires general knowledge of engines, electrical, electronic, hydraulic, mechanical, pneumatic systems and components.
• General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• This position requires the ability to provide accurate information to management for quoting.
• Must be able to obtain or currently possess adequate tooling to perform all assigned duties.
• High school diploma or general education degree (GED); or one to three years related experience and/or training.
• Must be at least 21 to be assigned and operate field vehicle
• Will be certified prior to operating a forklift and/or man lift
• May be required to complete DOT physical
• May require MSHA certification
• Flexibility to work various schedules including shift work, required overtime and on-call.

IMPORTANT INFORMATION

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is routinely lifting up to 20 pounds and occasionally lifting up to 50 pounds.The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Required travelThe Job description is subject to change by the employer as the needs of the employer and requirements of the job change.EEO/AANon-ExemptThis is a safety sensitive position.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)