Rental Field Service Technician

Riggs Cat; Benton (AR); On-site; USD 45,000 - 70,000; Full time

Job summary

Riggs Cat in Arkansas is seeking a Rental Field Service Technician to provide high quality repair service on heavy equipment. You will respond to customer needs in a positive, timely manner and ensure maximum value for the work performed.

You will remove and install parts, use hand tools and laptops, read manuals and schematics, troubleshoot systems, and complete jobs to meet flat rate times. This role requires safety awareness and ability to work flexible schedules.

Qualifications

• High school diploma or GED is required; or 1–3 years related experience and/or training.
• Willingness to obtain required certifications and to operate field vehicle.

Responsibilities

• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Use hand tools, air tools, precision measuring tools, instruments and laptops.
• Understand basic manuals, schematics, and parts books and installation instructions.
• Maintain basic working knowledge of engine and compressor systems.
• Troubleshoot systems for errors.
• Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• Complete assigned jobs and task to meet flat rate times and re-do metric.
• Work safely and follow all Riggs safety policies and procedures.
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Other duties as assigned.

Skills

Engine knowledge

Electrical systems

Hydraulic systems

Pneumatic systems

Mechanical systems

Quoting ability

Manuals/schematics reading

Education

HS diploma or GED

1–3 years related experience

Tools

Laptops

Diagnostic software

Cranes and rigging equipment

Hand tools

Air tools

Precision measuring tools

Job description

Description

The Rental Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.

What You'll Do

• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Use hand tools, air tools, precision measuring tools, instruments and laptops.
• Understand basic manuals, schematics, and parts books and installation instructions.
• Maintain basic working knowledge of engine and compressor systems.
• Troubleshoot systems for errors.
• Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• Complete assigned jobs and task to meet flat rate times and re-do metric.
• Work safely and follow all Riggs safety policies and procedures.
• Complete related paperwork and a access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Other duties as assigned.

Requirements

• Requires general knowledge of engines, electrical, electronic, hydraulic, mechanical, pneumatic systems and components.
• General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• This position requires the ability to provide accurate information to management for quoting.
• Must be able to obtain or currently possess adequate tooling to perform all assigned duties.
• High school diploma or general education degree (GED); or one to three years related experience and/or training.
• Must be at least 21 to be assigned and operate field vehicle
• Will be certified prior to operating a forklift and/or man lift
• May be required to complete DOT physical
• May require MSHA certification
• Flexibility to work various schedules including shift work, required overtime and on-call.

IMPORTANT INFORMATION

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is routinely lifting up to 20 pounds and occasionally lifting up to 50 pounds. The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AANon-Exempt This is a safety sensitive position.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)