Rental Equipment Technician

Fidelity Building Services Group; Maryland; On-site; USD 42,000 - 68,000; Full time

Job summary

Fidelity Power Systems in Sparks, MD is seeking a seasoned Rental Equipment Technician to join our team. You will perform hands-on service, troubleshooting, maintenance, and minor repairs on rental generators, power distribution equipment, and related systems to ensure safe, reliable operation.

You will coordinate with customers on-site for setup, startup, testing, and training, transport equipment to job sites, inspect equipment, and document conditions and repairs.

Qualifications

• 3+ years of experience in rental maintenance, preferably in generators or heavy equipment.
• Knowledge of generator sizing, load requirements, and application in various industries.
• Experience with rental management software and scheduling tools.
• Valid driver’s license and willingness to travel between locations and to customer sites.

Responsibilities

• Perform hands-on service, troubleshooting, preventative maintenance, and minor repairs on rental generators, power distribution equipment, and related systems to ensure safe and reliable operation.
• Assist with transporting rental equipment to and from customer job sites using company trucks and trailers while ensuring proper loading, securing, and unloading procedures.
• Coordinate with customers on-site to support setup, startup, testing, and operational training for rented power equipment.
• Maintain rental inventory readiness by inspecting units before and after each rental, documenting equipment condition, and identifying required maintenance or repairs.
• Work closely with service technicians and operations staff to prepare equipment that meets company safety standards and customer performance requirements.
• Monitor rental equipment performance during active rentals and respond to service calls or field issues in a timely and professional manner.
• Support accurate completion of rental contracts, delivery documentation, inspection reports, and service records.
• Build and maintain strong customer relationships by providing dependable service, technical support, and responsive communication throughout the rental process.

Skills

Rental maintenance

Generator sizing

Equipment logistics

Dispatching

Customer service

Microsoft Office

Rental software

Tools

Rental management software

Microsoft Office Suite

Job description

Rental Equipment Technician – Sparks, MD

Fidelity Power Systems is seeking a seasoned Rental Equipment Technician to join our growing team operating at our Sparks, MD office!

If you are a self‑motivated and adaptable individual with a knack for world‑class customer service and operational excellence, you may be just who we are looking for!

Primary Responsibilities

• Perform hands‑on service, troubleshooting, preventative maintenance, and minor repairs on rental generators, power distribution equipment, and related systems to ensure safe and reliable operation.
• Assist with transporting rental equipment to and from customer job sites using company trucks and trailers while ensuring proper loading, securing, and unloading procedures.
• Coordinate with customers on‑site to support setup, startup, testing, and operational training for rented power equipment.
• Maintain rental inventory readiness by inspecting units before and after each rental, documenting equipment condition, and identifying required maintenance or repairs.
• Work closely with service technicians and operations staff to prepare equipment that meets company safety standards and customer performance requirements.
• Monitor rental equipment performance during active rentals and respond to service calls or field issues in a timely and professional manner.
• Support accurate completion of rental contracts, delivery documentation, inspection reports, and service records.
• Build and maintain strong customer relationships by providing dependable service, technical support, and responsive communication throughout the rental process.

Preferred Education & Experience

• 3+ years of experience in rental maintenance, preferably in generators, power systems, or heavy equipment industries.
• Strong understanding of generator sizing, load requirements, and application in various industries.
• Proven ability to manage equipment logistics, dispatching, and maintenance coordination.
• Experience with rental management software and Microsoft Office Suite for scheduling, inventory, and reporting.
• Excellent negotiation, customer service, and communication skills.
• Strong organizational abilities with attention to detail and the capacity to work under tight deadlines.
• Valid driver’s license and ability to travel between locations and to customer sites as needed.