Rental Digital Coordinator- Wagner CAT Rentals

Wagner-Equipment-Co.

Sable (CO)

On-site

USD 30,000 - 36,000

Full time

8 days ago

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Benefits offered by this job

96 hours PTO

Medical, Dental, Vision

Life & AD&D Insurance

401K - company contrib up to 7%

Tuition Reimbursement

Employee Assistance Program

CEFCU benefits

Supplemental life Insurance

Discounted employee phone plans

Job summary

Wagner Equipment Co. is seeking a Rental Digital Coordinator to support internal and external customers with our digital rental platform. The role focuses on portal setup, onboarding, training, and day-to-day portal operations.

The position involves coordinating rental transactions, quoting rates, and assisting customers with invoicing and account information, ensuring accurate data entry and strong customer care.

Qualifications

High School Diploma or GED required.
College degree preferred.
1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities.
1+ years administrative/clerical experience.
1+ years customer service experience.

Responsibilities

Manages the Cat Rental Portal daily ensuring all requests are routed and processed within the goal.
Performs customer portal demo, setup, training and onboarding functions.
Support internal setup and support related to portal access and training.
Manages online chat functions for rental including portal and rental requests.
Inputs rental data into IRental and processes invoices, reservations, and related documents.
Quotes rates and assists customers in choosing the best equipment option for digital platform requests.

Skills

Data Entry

Telephone Skills

Safety Knowledge

Reading/Writing

Reasoning Skills

Organizational Skills

Communication Skills

Math Skills

Product Knowledge

MS Word & Excel

Education

High School Diploma or GED

College Degree Preferred

Tools

Microsoft Word

Excel

Job description

Job Category: Administrative & Professional

Requisition Number: RENTA006130

Posted : August 18, 2026
Full-Time

Locations

Showing 1 location

18000 Smith Rd
Aurora, CO 80011, USA

Description

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

The Rental Digital Coordinator works with both internal and external customers to assist in support of our digital efforts related to rental that reflects the company’s vision of working as “One Professional Team.”

Pay Rate: $22.00- $26.00 per hour.Pay Rate dependent on education and experience.

Why Join Wagner?

Benefits include:

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

Pay Rate: $22.00- $26.00 per hour.Pay Rate dependent on education and experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Manages the Cat Rental Portal daily ensuring all requests are routed and processed within the goal
Performs customer portal demo, setup, training and onboarding functions
Support internal setup and support related to portal access and training
Manages online chat functions for rental including portal and rental requests
Inputs lost-sales rental data into IRental
Uses IRental to input reservations, write rental agreements, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers related to digital platform requests
Thoroughly understands the rental process
Requires a high level of organizational skills to complete tasks within the goal
Ability to manage and influence peers without direct oversight
Completes rental transactions through direct contact with customers
Quotes rates and assists customers in making decisions on best equipment option related to digital platform requests
Assists the customer in financial, service, and rental issues relating to invoicing or account information related to digital platform requests
Excellent in customer centric etiquette managing multiple connections simultaneously in an effective and professional manner
Shown ability to develop specific task management skills in relatively short time in role

Competencies:

Data Entry
Telephone Skills
Safety Knowledge
Reading/Writing Skills
Reasoning Skills
Organizational Skills
Communication Skills
Math Skills
Product Knowledge
Basic knowledge of Microsoft Word and Excel

Work Environment:

Noise: Quiet
Indoors

Physical Demands:

Talking
Sitting
Use of Hands
Hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more

Required Education and Experience:

High School Diploma or GED
College Degree Preferred
Courses in computers, business, and office administration preferred
1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
1+ years administrative/clerical experience
1+ years customer service experience
Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

#WRENTS

#CATRENTAL

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.