Rental Coordinator - Fast-Paced Customer Champion

Pape' Machinery, Inc; Milwaukie (OR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) match

Health insurance

FSA Flexible Spending Accounts

Life insurance

Disability insurance

Training & tuition reimbursement

Paid holidays

Job summary

Pape’ Material Handling in Milwaukie, OR is seeking a Rental Coordinator to join our energetic team. You will be the primary contact for renting equipment, handling inbound rental, service, and sales by phone and walk-in, and ensuring a great customer experience throughout the process.

We offer comprehensive training and generous benefits, including a 401(k) match, medical/dental/vision, flexible spending accounts, life and disability insurance, and tuition reimbursement for training programs.

Qualifications

• Excellent computer skills including Word, Excel, Outlook.
• Excellent communication and customer relations skills.
• Ability to thrive in a team environment.
• Extensive knowledge of the rental equipment industry.

Responsibilities

• As our Rental Coordinator, you will be in a dynamic, multi-faceted role that serves as our customer primary point of contact and ensures our customers have a great experience when renting equipment from Pape’. Every day, you will be responsible for managing inbound rental, service, and sales by phone and walk-in business, providing outstanding customer service, processing customer orders accurately and efficiently, recording daily activity in detail to ensure timely follow-up on all future customer requests, and more! To thrive in this role, you must be a detail person, enjoy working at a fast pace, and have a winning attitude.

Skills

MS Office

Communication

Teamwork

Rental industry knowledge

Job description

Pape’ Material Handling in Milwaukie, OR is seeking a Rental Coordinator to join our energetic team. You will be the primary contact for renting equipment, handling inbound rental, service, and sales by phone and walk-in, and ensuring a great customer experience throughout the process.

We offer comprehensive training and generous benefits, including a 401(k) match, medical/dental/vision, flexible spending accounts, life and disability insurance, and tuition reimbursement for training programs.