Rental Coordinator Chicago (Elmhurst), IL

BearCom; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Highly Competitive Compensation

Medical, Dental, and Vision Insurance

Company-Paid Life, Short/Long-Term DI

Paid Holidays

Generous Paid Time Off

Matching 401k Plan

Employee Referral Bonus

Tuition Reimbursement

Job summary

BearCom in Chicago is seeking a Rental Coordinator to provide short-term rental services of two-way communication equipment. You will coordinate all aspects from consulting to invoicing.

The role emphasizes high customer service, inventory control with the Dallas ROC, and collaboration with management to meet revenue goals. Training and strong teamwork are highlighted.

Qualifications

• 1 year in fast paced environment and/ or events business preferred.
• Strong sense of urgency and attention to detail.
• Ability to Work Under Pressure.
• Strong communication and ability to develop relationships with event holders
• Experience in writing and compiling reports.
• Ability lift and/or move up to 50 pounds.
• Some college preferred or experience in similar role.
• Backgrounds are part of the hiring process, which may include a Motor Vehicle check.

Responsibilities

• Consult with and take rental orders from clients.
• Coordinate equipment needs and plan delivery schedules to fulfill customer's rental orders.
• Responsible for rental equipment inventory control. Work directly with the Dallas Rental Operations Center (ROC) on inventory issues.
• Provide top-notch customer service to all BearCom customers. Much of the customer service includes basic equipment application troubleshooting and dealing with invoicing issues after the rental sale.
• Keeping the General Manager involved in the pursuit of attaining rental revenue goals.
• Light marketing of BearCom rental services to local events and venues.
• Planning and installing equipment for customer's rental needs.
• Computer programming of rental equipment.
• Computer entry and invoicing of rental orders.

Skills

Strong communication

Ability to work under pressure

Attention to detail

Relationship building

Reports writing

Education

Some college

Job description

BearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America.

As part of the BearCom family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.

JOB DESCRIPTION

As a Rental Coordinator, you will provide Bearcom customers with short-term rental services of two-way communication equipment. In this role, you will coordinate all aspects of rental service; from consulting, to order taking, equipment programming, to product training, customer service, to invoicing for services rendered.

Responsibilities

• Consult with and take rental orders from clients.
• Coordinate equipment needs and plan delivery schedules to fulfill customer's rental orders.
• Responsible for rental equipment inventory control. Work directly with the Dallas Rental Operations Center (ROC) on inventory issues.
• Provide top-notch customer service to all BearCom customers. Much of the customer service includes basic equipment application troubleshooting and dealing with invoicing issues after the rental sale.
• Keeping the General Manager involved in the pursuit of attaining rental revenue goals.
• Light marketing of BearCom rental services to local events and venues.
• Planning and installing equipment for customer's rental needs.
• Computer programming of rental equipment.
• Computer entry and invoicing of rental orders.

Qualifications

• 1 year in fast paced environment and/ or events business preferred.
• Strong sense of urgency and attention to detail.
• Ability to Work Under Pressure.
• Strong communication and ability to develop relationships with event holders
• Experience in writing and compiling reports.
• Ability lift and/or move up to 50 pounds.
• Some college preferred or experience in similar role.
• Backgrounds are part of the hiring process, which may include a Motor Vehicle check.

BENEFITS

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

Youll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Employee Referral Bonus
• Tuition Reimbursement

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training.

KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25, PPE

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.