Rental Car Associate - AN Chevy Mesa

AutoNation; Mesa (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Employee vehicle discounts

Job summary

AutoNation in Mesa, AZ is seeking a Rental Car Associate to manage day-to-day rental operations, ensure accurate forms and billing, and take customer reservations.

You will supervise fleet maintenance, handle special rental categories (ESP, service, body shop), manage credit notes with AR, and maintain tight inventory of rental vehicles. The role emphasizes customer service, clear communication, and reliability.

Qualifications

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Two years of customer service experience (preferred).
• Must have a valid driver's license.
• Excellent communication skills.

Responsibilities

• Ensure correct presentation of rental forms and finalization of bills.
• Make customer reservations.
• Supervise the maintenance, cleaning and gassing of the rental fleet, including shop rentals.
• Handle ESP, service rentals and body shop rentals.
• Be responsible for collecting credit extended to rental customers upon notification from accounts receivable.
• Inventory control of rental vehicles.

Skills

Customer service

Valid driver's license

Communication skills

Reading comprehension

Education

High school diploma

Job description

The Rental Car Associate is responsible for managing and coordinating the leasing of rental cars to customers.What are the day-to-day responsibilities?Ensure correct presentation of rental forms and finalization of billsMake customer reservationsSupervise the maintenance, cleaning and gassing of the rental fleet, including shop rentalsHandle ESP, service rentals and body shop rentalsBe responsible for collecting credit extended to rental customers upon notification from accounts receivableInventory control of rental vehiclesWhat are the requirements for this job?High school diploma or equivalentAbility to read and comprehend instructions and informationTwo years of customer service experience (preferred)Must have a valid drivers licenseExcellent communication skillsExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.