Rental Car Agent

Ray Laethem CDJR; Detroit (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401K

Paid time off and paid holidays

Opportunities for advancement

Schedule Monday-Friday

Job summary

Ray Laethem Dealership in Detroit, MI is seeking a full-time Rental Car Agent to assist customers with vehicle rentals, reservations, and returns while delivering excellent service in a fast-paced environment.

You will greet customers, explain terms, inspect vehicles, and maintain records. This role requires strong communication, computer skills, and a valid driver's license with a clean driving record; schedule is Monday–Friday with benefits including health and vision insurance and a 401K.

Qualifications

• Strong customer service and communication skills.
• Proficient with computers and standard software.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers and assist with rental reservations and agreements.
• Explain rental terms, insurance options, and vehicle features.
• Inspect vehicles before and after rentals for damage and cleanliness.
• Answer customer questions and resolve issues professionally.
• Maintain accurate records and follow company procedures.

Skills

Customer service

Computer proficiency

Valid driver's license

Job description

Ray Laethem Dealership is seeking a full-time Rental Car Agent. In this role, you will assist customers with vehicle rentals, reservations, and returns while providing excellent customer service in a fast-paced environment.

Key Responsibilities:

• Greet customers and assist with rental reservations and agreements
• Explain rental terms, insurance options, and vehicle features
• Inspect vehicles before and after rentals for damage and cleanliness
• Answer customer questions and resolve issues professionally
• Maintain accurate records and follow company procedures

Qualifications:

• Strong customer service and communication skills
• Strong computer proficiency
• Valid Driver's License with a good driving record
• Personal Auto Insurance
• Ability to multi-task in a fast-paced setting
• Experiencein the rental car or automotive industry (preferred but not required)

Benefits:

• Competitive pay based on experience
• Health, dental and vision insurance
• 401K
• Paid time off and paid holidays
• Opportunities for advancement
• Schedule Monday-Friday