Rental Billing Coordinator II - REMOTE

Ryder System, Inc.; Sacramento (CA); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a detail-oriented Rental Billing Coordinator II to join their remote team. In this role, you will be responsible for auditing billing agreements, resolving discrepancies, and ensuring billing accuracy. Strong communication skills are essential as you will interact with various departments and operational locations. This full-time position offers a competitive hourly wage and comprehensive benefits, including health insurance and a 401(k) plan. If you are dependable, thorough, and possess excellent follow-up skills, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

401(k) Plan

Qualifications

• Proficiency with Microsoft Office Suite and general software knowledge.
• Strong verbal and written communication skills.

Responsibilities

• Research and resolve billing exceptions daily for assigned districts.
• Communicate effectively with field operations via email or phone.

Skills

Microsoft Office Suite

Verbal Communication

Written Communication

Customer Service

Detail-oriented

Education

High School Diploma or GED

Job description

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Job Summary

The Billing Coordinator II is responsible for researching and resolving billing exceptions within assigned districts. This includes auditing billing agreements, working Salesforce cases, processing revenue rejections, vehicle changes (VCNs), and end-of-month closing activities such as accruals and variance research. Strong communication skills are essential for interfacing with operational locations and internal departments.

Essential Functions

1. Research and resolve billing exceptions daily for assigned districts.
2. Investigate mileage variances and discrepancies.
3. Provide backup support for other Billing Coordinators as needed.
4. Communicate effectively with field operations via email or phone.
5. Ensure billing accuracy by researching discrepancies and previous billings.

Additional Responsibilities

• Perform other duties as assigned.

Skills and Abilities

• Proficiency with Microsoft Office Suite and general software knowledge.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Dependable, thorough, and detail-oriented with excellent follow-up skills.
• Flexible schedule availability for month-end close activities.
• Customer service skills and ability to prioritize tasks efficiently in a remote environment.

Qualifications

• High school diploma or GED required.

Additional Information

This position is non-DOT regulated, full-time, hourly, with a pay range of $18.00 to $20.00 per hour. Ryder offers comprehensive benefits, including health insurance, paid time off, and a 401(k) plan. Ryder is an Equal Opportunity Employer and maintains a drug-free workplace.