Rental Associate Winter 26-27

Brundage Mountain Resort Llc; McCall (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

Brundage Mountain Resort Llc is seeking a Rental Associate for The Fall Line Rental Shop to deliver fast, friendly service and drive guest satisfaction. You will handle equipment fitting, basic tune services, and upsell Brundage offerings while maintaining smooth rental operations.

The role requires a friendly, problem-solving mindset and basic computer skills, with certification in rental tech as a strong plus.

Qualifications

• Customer-facing role experience preferred.
• Basic computer skills required.
• Rental Technician Certified credential(s) are a plus.
• Ability to upsell products and Brundage services.

Responsibilities

• Operate a point of sale and close out shifts accurately.
• Prepare rental equipment for customers.
• Assist with rental equipment fit and sizing.
• Encourage upgrades and upsell Brundage services to guests.

Skills

Friendly personality

Problem-solving

Upselling

Customer service

Basic computer skills

Education

Rental Technician Certified

Tools

POS System

Torque testing equipment

Job description

Job Summary:The Fall Line Rental Shop is a fast-paced and dynamic work environment built upon fast and friendly service. The Rental Associate is the initial point of contact with guests and must drive a positive guest experience through answering questions, problem-solving, and upselling products and other Brundage services. This position also assists with rental equipment fit and sizing.Essential Duties and Responsibilities:Operates a point of sale and closes out properly.Prepares rental equipment for customers.Performs torque tests when required.Completes basic tune/bike shop services.Encourages upgrades for customers.Obtains basic knowledge of demo skis and boards to assist in sales.Job Qualifications:Friendly and outgoing personality.Basic computer skill knowledge.Rental Technician Certified.Excellent problem-solving skills.Passion for the ski industry is a plus.Prior guest service experience preferred.Other Requirements:Available to work holidays and weekends.