Rental Associate

Park Falls True Value; Park Falls (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

401(k)

Health insurance

Paid time off

Job summary

Park Falls True Value is seeking a dependable Rental Associate to oversee all activities in the rental department and coordinate daily operations. The role emphasizes customer service, accurate contract handling, and timely scheduling of pick-ups and deliveries.

The ideal candidate will manage rental equipment knowledge, maintain files, answer inquiries, and support the community with reliable service in a busy store environment.

Qualifications

• Flexible schedule to support business needs, including nights and weekends.
• Superior organizational skills with attention to detail.
• Strong computer skills and ability to learn computer-based concepts quickly.
• Capable of handling multiple tasks at one time.
• Good driving record, some delivery and pick-ups.
• Engage in discussions with customers related to the proper equipment based on customers’ needs.
• Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
• Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
• Aptitude/general knowledge of small engines.
• Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.

Responsibilities

• Build and maintain customer relationships.
• Answer incoming phone calls and provide rental rates and quotes.
• Check rentals in and out each day and maintain contract files and rental reservations.
• Write rental contracts on a PC program.
• Schedule pick-up and/or delivery of rental equipment and load/unload equipment.

Skills

Flexible schedule

Organizational skills

Computer skills

Multi-tasking

Customer service

Driving

Rental equipment knowledge

Maintenance basics

Tools

PC program

Job description

Benefits

• Employee discounts
• 401(k)
• Health insurance
• Paid time off

You might be a great fit if…

You enjoy serving others as we would like to be served.

Making the best even better.

You enjoy making a difference in your community.

You enjoy helping others.

You enjoy working in teams.

You're motivated to learn new skills.

Job Summary

We're looking for a highly dependable individual, familiar with common rental store items, to work in our rental department. The Rental Associate is responsible for coordinating and maintaining all activities of the rental department. Qualified candidates must be able to perform the following tasks with little or no supervision.

Responsibilities

• Build and maintain customer relationships.
• Answer incoming phone calls and provide rental rates and quotes.
• Check rentals in and out each day and maintain contract files and rental reservations.
• Write rental contracts on a PC program.
• Schedule pick-up and/or delivery of rental equipment and load/unload equipment.

Qualifications

• Able to work a flexible schedule to support business needs, including nights and weekends.
• Superior organizational skills with attention to detail.
• Strong computer skills and ability to learn computer-based concepts quickly.
• Capable of handling multiple tasks at one time.
• Good driving record, some delivery and pick-ups
• Engage in discussions with customers related to the proper equipment based on customers’ needs.
• Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
• Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
• Aptitude/general knowledge of small engines.
• Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.