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A leading company in software innovation seeks a Senior Customer Success Specialist to enhance customer satisfaction and product adoption. This role involves managing renewals for small and medium-sized businesses, driving strategic customer initiatives, and collaborating with sales teams. The ideal candidate will possess strong problem-solving skills and have a proven track record in customer success, ready to thrive in a fast-paced environment.
Senior Customer Success Specialist page is loaded
Apply locations: California, USA - Remote; Washington, USA - Remote; Oregon, USA - Remote
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: 25WD88930
The Autodesk Water Infrastructure Customer Success Specialists (CSS) focus on managing renewals for small and medium-sized businesses by driving product and process adoption. They help customers utilize their Autodesk Water Infrastructure software to maximize their investment, partner with the Sales team on account and territory planning, handle escalations, strategize on Customer Success Initiatives, drive product enablement, and leverage Customer Success Resources.
Autodesk creates innovative software for buildings, cars, factories, and movies. We help turn ideas into reality and foster a culture of growth and authenticity.
We offer comprehensive health, financial, and wellness benefits. More info at https://benefits.autodesk.com/
Starting OTE in the U.S. ranges from $112,100 to $162,250, including base salary and commissions. Compensation varies based on experience and location, with additional bonuses and stock options.
Join our sales team to build relationships and grow your career. More at https://www.autodesk.com/careers/sales
We value diversity and are committed to equal opportunity employment regardless of race, color, religion, gender, or other protected characteristics.
We cultivate a culture of belonging and equity. Learn more at https://www.autodesk.com/company/diversity-and-belonging
If you are an existing contractor or consultant, please search for open jobs and apply internally.