Renewals Assistant Underwriter

Copic Companies; Denver (CO); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Copic in Denver is seeking a detail-oriented customer support professional to assist underwriters with renewal business, new submissions, and policy changes. Key duties include data entry, endorsements, and maintaining electronic policy files while providing top-tier service to insureds and agents.

Hybrid schedule, full-time, with standard 8am–5pm MST hours. Hiring range stated is $47,703.37 to $59,629.21 annually, with comprehensive benefits.

Qualifications

• 1–2 years of office and/or customer service experience.
• High school diploma.
• Strong organizational skills.
• High quality of work without supervision.
• Excellent customer service with customers, agents, and employees.
• Ability to handle stressful situations professionally.
• Ability to multi-task effectively.
• Ability to collaborate with others.
• Ability to maintain and preserve confidentiality.
• Ability to be an exceptional company representative.

Responsibilities

• Process new and renewal policies and endorsements; issue documents and maintain files.
• Assist underwriters in monitoring accounts for past due activity and collections.
• Coordinate policy changes via endorsements and premium adjustments; maintain renewal status.
• Data entry accuracy for policy issuance and changes; maintain electronic policy files.
• Produce and mail (email) correspondence to policyholders and agents.
• Respond to insureds and Copic service departments regarding policy changes and billing inquiries; adhere to service standards.
• Test software upgrades and database changes as required.
• Handle special projects as assigned.

Skills

Office experience

Customer service

Organization

Communication

Confidentiality

Stress management

Multitasking

Team collaboration

Representative professionalism

Education

High school diploma

Job description

Copic in Denver is seeking a detail-oriented customer support professional to assist underwriters with renewal business, new submissions, and policy changes. Key duties include data entry, endorsements, and maintaining electronic policy files while providing top-tier service to insureds and agents.

Hybrid schedule, full-time, with standard 8am–5pm MST hours. Hiring range stated is $47,703.37 to $59,629.21 annually, with comprehensive benefits.