Renewals Account Manager

Flexera; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Flexera is hiring a Renewal Account Manager responsible for overseeing revenue contract renewals. This key role involves engaging with clients, driving renewals, and identifying upsell opportunities within a dynamic SaaS environment. Candidates should possess significant account management experience and a strong understanding of SaaS offerings.

Qualifications

• 5+ years of Sales/Customer Success/Renewals experience in Enterprise SaaS.
• Solid understanding of Enterprise SaaS applications.
• Track record of achieving team goals.

Responsibilities

• Own and lead the renewals process with account teams.
• Engage with decision-makers to identify customer needs.
• Negotiate renewal contracts aligned with company goals.

Skills

Sales

Account Management

Customer Success

Negotiation

Education

Bachelor's degree or equivalent experience

Job description

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we ’ re achieving that goal . But we know we can’t do any of that without our team . Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.Learn more at flexera.com

We are seeking a Renewal Account Manager to oversee the renewal of recurring revenue contracts, ensuring the highest levels of account management to protect our revenue streams. You will join a team of global renewal reps who are responsible for a high percentage of the company’s overall revenues. Due to being a small team within a small company, each individual is viewed as a key member with the ability to contribute to Flexera in ways that extend beyond their daily role of renewals. We value a strong work ethic and a passion for making a positive impact. If this is you, we’d like to talk to you

Responsibilities:

• Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
• Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
• Maintain and report an accurate rolling 90-day forecast of renewals in your territory
• Negotiate and execute renewal contracts that align with customer and Flexera goals
• Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
• Strategize on renewal engagement, maximizing revenue retention

Experience & Skills:

• 5+ years of Sales / Customer Success/ Renewals / Account Management experience, preferably within an Enterprise SaaS organization
• Solid understanding of Enterprise SaaS applications and collaboration technology
• Consistent track record of achieving personal and team goals
• History of thriving in a rapidly changing environment
• Ability to grow business strategically, i.e., creating new processes and initiatives
• Bachelor's degree or equivalent experience

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

W e encourage candidates requiring accommodations to please let us know by emailing [e-mail] .