Maintenance Renewal Account Manager

Thales Group; Orlando (FL); Remote; USD 47,000 - 120,000; Full time

Job summary

Thales Group is seeking a Maintenance Renewal Sales Account Manager to handle renewals for hardware and software products across assigned territories. The role involves telephone selling, organizational skills, and collaboration with the Channel community to ensure timely renewal quotations and client satisfaction.

Benefits

Health and Dental Insurance

Retirement Savings Plan

Paid Time Off

Employee Assistance Plan

Qualifications

• Bachelor’s degree or equivalent experience.
• 2-3 years of sales experience with high-tech products.
• Managing sales cycle from lead to invoicing.

Responsibilities

• Manage and sell Thales HW and SW renewals.
• Negotiate renewal contracts and prepare sales forecasts.
• Contact customers 60-90 days prior to contract expiration.

Skills

Sales experience

Organizational skills

Negotiation skills

Communication skills

Education

Bachelor’s Degree in Business Administration

Tools

SalesForce.com

Oracle ERP

Job description

Maintenance Renewal Account Manager page is loaded

Maintenance Renewal Account Manager

Apply remote type Remote locations Florida_Remote_Worker Texas_Remote_Worker time type Full time posted on Posted Yesterday job requisition id R0273749 Location: Florida_Remote_Worker, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Remote- Florida or Texas

Thales is currently looking for a Maintenance Renewal Sales Account Manager is responsible for managing and selling Thales HW and SW renewals within a specified territory. The role requires a combination of telephone selling, value proposition transfer to the customer, and a high level of organizational skills. Ability to articulate the features, value and pricing of available plans to existing and prospective customers. Ensures that the customer receives a timely and accurate renewal quotation (60-90 days in advance of contract expiration) and manages the complete renewal sales cycle, to include assisting customers with multiple renewal options as needed. Collaborates with the Channel community to drive on-time renewals. Prepares and maintains renewal forecast and reports sales expectations and results for the applicable territory.

This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

Key Areas of Responsibility

• Responsible for meeting or exceeding an assigned territories monthly, quarterly and annual revenue targets/quotas.

• Providing accurate forecasting on a monthly, quarterly and annual basis

• Monitors the funnel of expiring agreements, contacts customer 60-90 days in advance of expiration, and provides a proposal to the customer for the continuation of their support

• Communicates regularly with the channel community to address any questions or concerns regarding renewal quotes and to renewal status.

• Negotiate as needed within the renewal sales guideline parameter, to secure on-time renewals, tracks proposals outstanding, orders received, the rate of renewals, and the current forecast for reporting to management and ensures CRM tool is updated regularly to reflect accurate status of sales cycle.

• Create renewal quotes for expiring maintenance contracts and obtain discount approvals as needed in conjunction with Maintenance Renewal Support team member.

Minimum Requirements

• Bachelor’s Degree in Business Administration or related field of study or equivalent work experience.

• 2-3 years of sales experience representing a high technology product or service with demonstrated ability to meet or exceed a sales quota.

• Experience in managing the Maintenance Renewal Sales Cycle from lead to invoicing through the use of CRM

• Experience in working with complex agreement offerings and in positioning the benefits of those offerings for customers.

• Demonstrated leadership and strong negotiation skills.

• Strong work ethic and commitment to meet/exceed sales goals (targets/quotas).

• Prior experience with sales lead generation in SalesForce.com CRM system and p rior experience with invoicing through Oracle ERP

• Preferred Language Portuguese and/or Spanish

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! https://careers.thalesgroup.com/global/en/jointalentcommunity .You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

What We Offer:

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.

• Company paid holidays and Paid Time Off.

• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.

Why Join Us?

Say HI and learn more about working at Thales click here

#LI-MM1

#LI-Remote

This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [e-mail] .

The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC): 47,840.00 - 82,803.68 - 119,600.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

About Thales

In a world that is increasingly fast moving, unpredictable – and full of opportunities, trust is essential for societies to flourish. Trust in our institutions. Trust in our systems. Trust in technology. Trust in each other.

And the people we all rely on to make the world go round, they rely on Thales. They come to us with big ambitions: to make life better, to keep us safer.

From the bottom of the oceans to the depths of space and cyberspace, we help our customers navigate uncertainty with confidence and new frontiers with optimism. Thinking smarter and acting faster - mastering ever greater complexity and every decisive moment along the way.

We collaborate to architect and deliver high technology solutions that are both imaginative and resilient, human-centered and sustainable. So that together we can harness the extraordinary power of technology to build a future we can all trust.

Thales is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, age or any other characteristic protected by law. Please read Thales Equal Opportunity Policy Statement . Please read our Pay Transparency Policy Statement .

For more information about your rights as an applicant, please review EEO is the Law and EEO is the Law Supplement or EEO is the Law (Spanish) and EEO is the Law Supplement (Spanish) .

If you need an accommodation or assistance in order to apply for a position with Thales, please call Human Resources at 1-844-504-7271 or email us at [e-mail] .

Thales is an E-Verify employer - learn more here .