Renewal Specialist

LHH; Ladue (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) employer match

Premiums paid for employee health/dent

Employee Assistance Program

Job summary

LHH is partnering with a fast-growing client in the St. Louis area to hire a Renewals Account Specialist. The role focuses on supporting onboarding and renewal processes, preparing insurance documents, and delivering high-quality client service.

Licensing is expected to be obtained within 30 days for non-licensed candidates. Ideal candidates are sharp, organized, detail-oriented, and comfortable communicating with clients and internal teams.

Qualifications

• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.

Responsibilities

• Support the client onboarding and renewal process, including applications, proposals, documentation, and follow-up items
• Prepare certificates of insurance, evidence of property insurance, and auto ID cards
• Provide day-to-day client service and administrative support
• Maintain accurate client records and documentation
• Coordinate internally on billing, licensing, and other client needs

Skills

Organization

Detail-oriented

Communication

Client service

Education

College degree in Business/Marketing/Engineering

Tools

Microsoft Office

Applied EPIC

Job description

We’re partnering with a fast-growing client in the insurance industry to add a Renewals Account Specialist to its St. Louis-area team.

This is a great opportunity for someone who is sharp, organized, detail-oriented, and comfortable communicating with clients and internal teams. The company is looking for someone who wants more than their next job. They want an individual interested in building a career, learning the business, and taking on increased responsibility over time.

Insurance experience is NOT required. While commercial insurance experience is preferred, the company is open to candidates coming from other professional, client-service, business, or administrative environments. Candidates who are not already licensed will need to obtain their Property & Casualty Producer License within 30 days of hire.

What you'll be doing:

• Support the client onboarding and renewal process, including applications, proposals, documentation, and follow-up items
• Prepare certificates of insurance, evidence of property insurance, and auto ID cards
• Provide day-to-day client service and administrative support
• Maintain accurate client records and documentation
• Coordinate internally on billing, licensing, and other client needs

What we're looking for:

• Strong, consistent job tenure and a track record of commitment
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Quick learner who is proactive and dependable
• Comfortable working collaboratively with others
• Strong customer-service mindset
• College degree in Business, Marketing, Engineering, or a comparable combination of education and experience
• Microsoft Office proficiency and willingness to learn Applied EPIC

Most importantly, we're looking for someone who wants to learn, grow, and build a long-term career with the organization. The company specifically views this position as a path toward roles with greater responsibility as the individual develops.

Medical, dental & vision: 100% of employee premiums paid; 25% of spouse and dependent premiums paid.

401(k): 4% employer match.

Disability coverage: Short-term and long-term disability insurance.

Employee Assistance Program: Confidential support and referrals.