Account Administrator

Lockton; Minneapolis (MN); Presencial; USD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral bonus

Descripción de la vacante

Lockton in Minneapolis is seeking an Account Administrator to handle routine client inquiries, process policies and endorsements, and assist in renewal procedures. The role requires a Bachelor’s degree or equivalent experience and up to three years in client services, with strong MS Office skills and excellent communication.

Travel as needed and US work authorization are required. This is a full-time on-site position with opportunities to contribute to client communications and financial

Formación

• Bachelor’s Degree in Business Administration or related field or equivalent experience.
• Up to three years of Client services experience required.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Legally able to work in the United States.

Responsabilidades

• Responds to routine client inquiries and documents communications and resolutions.
• Prepares written correspondence and calls underwriters as requested by senior staff.
• Reviews policies and endorsements for accuracy of coverage and form completion.
• Assists in renewal processes by gathering enrollment and benefit reports.
• Produces employee communications and supports financial reporting for renewals.
• Executes changes on policies and assists with loss-run requests.

Conocimientos

Strong verbal and interpersonal skills

Travel flexibility

Organizational and time management

Legal work authorization (US)

Educación

Bachelor’s Degree in Business Administration or related field

Herramientas

Microsoft Office Suite

Descripción del empleo

Account Administrator – (2601TS)

Referral Bonus

: 2,000.000000

Minimum Salary

: 50,000.000000

Maximum Salary

: 60,000.000000

Description

Description:

• Receives and responds to routine Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff
• Prepares written correspondence and makes telephone calls to underwriters as requested by senior staff
• Reviews and processes policies and endorsements for accuracy of coverage, policy, content, and form completion
• Evaluates proposal policies with criteria outlined in check list and notifies more senior staff of any missing items or area of concern
• Assists in the renewal process by requesting and gathering enrollment, volume, benefit summary reports
• Helps produces employee communications such as newsletter, bulletins, overhead presentations as requested by senior staff
• Assists with financial reporting for renewals by gathering and compiling Client details
• Executes any requested changes on policies
• Periodically assists in loss-run requests
• Extends expiring binders as requested by senior staff
• Responds to and fulfills the requirements generated by the Renewal Assistance Program report and then updates the report when a task is completed
• Assistants in the upkeep of carrier product information
• Enter data into data management system and audit for accuracy, completeness, and conformity to established procedures
• Maintains and keeps records of Clients
• Compiles preliminary numbers for promulgating experience modification, and orders worksheets
• Issues and processes Client invoicing
• Assist is the research of invoice and billing errors
• Acquires an understanding of insurance brokerage business and account servicing processes
• Researches industry trends and governmental regulations
• Performs other responsibilities and duties as needed

Qualifications

Qualifications:

• Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
• Up to three years of Client services experience is required
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines
• Ability to travel by automobile and aircraft
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
• Ability to work on a computer for a prolonged amount of time
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States

Primary Location

: MN-Minneapolis

Schedule

: Full-time

Hiring Manager

: Steve Wayne Christenson

Organization

: Founders

Anticipated Closing Date

:Ongoing|Ongoing